Privacy Policy

Effective Date: August 1st, 2023

At Sierra Tech Pro ("we," "us," or "our"), we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us through our website SierraTech.pro ("Website") when scheduling appointments and using our services. By accessing and using our Website, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect personal information that you voluntarily provide to us when scheduling an appointment or using our services. The information we collect may include but is not limited to:

• Name
• Address
• Phone number
• Email address
• Date and time for the appointment
• Service details (e.g., TV size, equipment information)

How We Use Your Information

We use the information you provide to:

• Schedule and manage appointments for our services.
• Communicate with you about your appointments, services, and any updates or changes.
• Process payments for the services rendered.
• Improve our services and customer experience.
• Comply with legal obligations and resolve disputes.

Information Storage

We store the information you provide to us on secure servers, and in the case of appointment details, we store them on Google Drive. We implement appropriate technical and organizational measures to protect your information against unauthorized access, loss, or alteration.

Disclosure of Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may disclose your information in the following circumstances:

• To trusted service providers who assist us in providing services to you, such as payment processors (Stripe, PayPal), subject to their privacy policies.
• To comply with legal obligations, enforce our terms of service, or protect our rights, privacy, safety, or property, or that of others.
• In the event of a business transfer, merger, acquisition, or sale of assets, your information may be transferred to the relevant parties involved.

Third-Party Links

Our Website may contain links to third-party websites or services. We do not control and are not responsible for the privacy practices of such third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

Your Choices

You have the right to review, update, correct, or delete the personal information we have about you. To do so, please contact us using the information provided at the end of this policy. However, please note that we may need to retain certain information for legal or legitimate business purposes.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly take appropriate actions to delete such information.

Updates to the Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be effective as of the revision date stated at the beginning of the policy. We encourage you to review the Privacy Policy periodically for any changes. Your continued use of our Website after the posting of the updated Privacy Policy constitutes your acceptance of the changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the data we hold about you, please contact us at:

Please note that this privacy policy applies solely to the information collected on SierraTech.pro and does not extend to any other websites or services linked from our Website.